{"policy":{"createdAt":{"_seconds":1784985834,"_nanoseconds":948000000},"updatedBy":"wczgSSmzyQWoyrLvIEEQlJqUlnD3","isPublished":true,"effectiveDate":"2026-07-25","version":"1.2","content":"Privacy Policy for Blaccbook\n\nEffective Date: September 3, 2026  \nLast Updated: September 3, 2026  \nVersion: 1.2\n\nWelcome to **Blaccbook** (\"Blaccbook\", \"we\", \"our\", or \"us\"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Blaccbook mobile application, website, and related services.\n\nBy accessing or using Blaccbook, you agree to the practices described in this Privacy Policy.\n\n1. Information We Collect\n A. Personal Information\nWhen you create an account, we may collect:\n- Full name\n- Email address\n- Phone number\n- Profile photo\n- Username\n- Password (encrypted)\n- Date of birth (optional)\n\nB. Business Information\nFor merchants and businesses, we may collect:\n- Business name\n- Business address\n- Business description\n- Business category\n- Business registration details (where applicable)\n- Business logo\n- Services and pricing\n- Operating hours\n\nC. Payment Information\nWhen you make payments or receive payments through Blaccbook, we may collect:\n- Payment transaction records\n- Billing information\n- Payment status\n- Transaction IDs\n\n*Note: Blaccbook does not store complete debit or credit card numbers on our servers. Payments are securely processed through trusted, PCI-DSS compliant third-party payment providers.*\n\nD. Device Information\nWe automatically collect technical data necessary for app functionality and stability:\n- Device model and manufacturer\n- Operating system and version\n- IP address\n- Browser type\n- App version\n- Unique device identifiers\n- Performance and crash reports\n\nE. Location Information (Optional)\nWith your permission, Blaccbook may collect your precise or approximate location (GPS coordinates) to:\n- Show businesses and services near you on interactive maps.\n- Provide tailored local recommendations (such as nearby barbers, restaurants, salons, and professional services).\n- Calculate estimated driving distances and travel times to selected merchants.\n\nImportant Note on Location Services:\nLocation access is strictly optional. You are never required to share your location to use Blaccbook. If you decline or disable Location Services in your device settings, all core features—including searching for businesses, filtering categories, viewing merchant profiles, reading reviews, and booking services—remain 100% functional. You may enable or disable location access at any time through your device settings (`Settings > Privacy > Location Services > Blaccbook`).\n\n2. How We Use Your Information\n\nWe use your information to:\n- Create, manage, and secure your account.\n- Verify user and merchant identity.\n- Connect customers with local businesses and services.\n- Process service bookings, appointments, and reservations.\n- Facilitate secure payment processing.\n- Display business listings and interactive merchant maps.\n- Provide customer support and respond to inquiries.\n- Detect, investigate, and prevent fraudulent or unauthorized activity.\n- Comply with legal and regulatory obligations.\n\n3. Social Login\n\nBlaccbook may allow you to sign in using third-party identity providers:\n- Google Sign-In\n- Apple Sign-In\n- Facebook Login\n- Instagram Login\n\nWhen using social login, we may receive your name, email address, profile picture, and public profile identifier. We never access or store your third-party account passwords.\n\n4. Bookings and Appointments\n\nWhen users book an appointment or service, we collect:\n- Appointment details\n- Selected service and pricing\n- Date, time, and special instructions\n- Customer contact details\n- Merchant information and booking status\n\nThis information is shared exclusively with the specific business involved in the booking to fulfill the reservation.\n\n5. Messaging\n\nIf Blaccbook provides in-app messaging features:\n- We may process messages, images, and attachments sent between users and merchants.\n- Messages are processed solely to facilitate direct communication regarding inquiries, bookings, and services.\n\n6. Reviews and Ratings\n\nUsers may submit ratings, written reviews, and photos for merchants. Reviews, ratings, and associated public usernames are published on the platform to help the community make informed decisions.\n\n7. How We Share Information\n\nWe do not sell, rent, or trade your personal information. We may share information only with:\n- Businesses/Merchants: To fulfill your bookings and appointments.\n- Service Providers: Cloud hosting, payment processing, maps/routing, and analytics providers operating under strict confidentiality agreements.\n- Legal Requirements: When required by law, subpoena, or to protect the safety, rights, or property of Blaccbook, our users, or the public.\n\n8. Data Security\n\nWe implement industry-standard administrative, physical, and technical safeguards, including:\n- End-to-end data encryption in transit (HTTPS / TLS) and encryption at rest.\n- Secure, token-based authentication.\n- Strict access controls and regular system monitoring.\n\nWhile we take every reasonable precaution, no method of electronic transmission or storage is 100% secure.\n\n9. Data Retention\n\nWe retain your personal information only for as long as necessary to provide services, maintain your account, satisfy legal and accounting requirements, and resolve disputes. When data is no longer needed, it is deleted or anonymized.\n\n10. Your Rights & Account Deletion\n\nDepending on your location, your privacy rights include:\n- Access & Portability: Request a copy of the personal data we hold about you.\n- Correction: Request updates or corrections to inaccurate information.\n- Deletion: Request the deletion of your account and personal data at any time.\n- Consent Withdrawal: Revoke permissions (e.g., location, push notifications) via device settings.\n\nTo exercise these rights, navigate to your in-app Account Settings or contact us directly.\n\n11. Children's Privacy\n\nBlaccbook is not intended for children under 13 years of age (or the minimum legal age in your jurisdiction). We do not knowingly collect personal information from children. If we learn that a child has provided us with personal data, we will promptly delete it.\n\n12. Cookies and Tracking Technologies\n\nOur website and web services may use cookies and similar technologies to remember preferences, analyze traffic, and enhance platform security. You can adjust cookie preferences through your web browser settings.\n\n13. Third-Party Services\n\nBlaccbook integrates with trusted third-party services that maintain independent privacy practices:\n- Google Maps / Apple Maps (Maps & Geocoding)\n- Firebase / Google Cloud (Authentication & Database)\n- Paystack / Stripe (Payment Processing)\n- Cloudinary (Media Hosting)\n\nWe encourage you to review their respective privacy policies.\n\n14. International Data Transfers\n\nYour information may be transferred to and processed on secure servers located outside your country of residence. We ensure appropriate cross-border safeguards are in place in compliance with applicable data protection laws.\n\n15. GDPR & CCPA/CPRA Compliance\n\nIf you reside in the European Economic Area (EEA), United Kingdom, or California, you have additional rights under the GDPR and CCPA/CPRA, including the right to know what personal information is collected, the right to opt-out of data sales (we do not sell data), and freedom from discrimination for exercising your privacy rights.\n\n16. Changes to This Privacy Policy\n\nWe may update this Privacy Policy periodically. Any changes will be reflected with an updated \"Last Updated\" date at the top of this document. We encourage you to review this policy periodically.\n\n17. Contact Us\n\nIf you have any questions, feedback, or requests regarding this Privacy Policy or your personal data, please contact us at:\n\n- Email: support@blaccbook.com\n- Website: https://blaccbook.com","updatedAt":{"_seconds":1788472834,"_nanoseconds":741000000}}}